England Logistics

  • Capacity Manager

    Job Locations US-UT-Ogden
    Job ID
    Customer Service/Support
  • Overview

    As a sales support specialist you will accomplish moving freight through outbound and inbound calling. You will negotiate rates for that service with our large base of existing carriers and work to develop those relationships while establishing new ones as well. We are looking for an individual who works well with a variety of  personality types and has the ability to assess needs, prioritize, schedule and ensure individual, team and company goals are met in an effort to build the division .

    This position will report directly to a Senior Capacity Manager or an Account Manager.


    Providing customers service and support

    Negotiating freight rates with current or new customers

    Prioritizing daily initiatives

    Making outbound phone calls and taking inbound phone calls

    Responding to customers through emai.

    lSupporting the Account Managers weekly goals


    Has a strong background in sales support and customer service

    Outbound and inbound calling experience Ability to negotiate and up sell current and new customers

    Organized and effective under pressure Excellent verbal and written communication skills

    Ability to be successful in a fast paced environment with rapidly changing priorities

    Problem solving and analytical skills

    Attention to detail and accuracy

    Ability to multi-task in a windows based environment Enjoys working in a team oriented environment 

    Able to manage customer relationships

    Goal oriented


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