England Logistics

After Hours Support Specialist

US-UT-Salt Lake City
Job ID
2015-1045
Category
Administrative/Clerical

Overview

Interested in working for a logistics company that continues to expand and is in the top revenue growth in the state? If so, you are in the right path.  Now you can join a unified team of professionals who will help you strive for more.

 

As an After Hours Support Specialist you will participate in efforts to strengthen customer relations and most important to increase the market presence of England Logistics.

 

In addition you will also be responsible for monitoring all shipments this will ensure an optimal experience for our entire customer base. Our ideal candidate will possess the ability to problem solve in a fast paced environment.



Responsibilities

  • Tack and monitor all shipments
  • Liaise with customers to build relationships
  • Proactively assist with any issues that may arise
  • Communicate all information in a timely and accurate manner
  • Create and obtain all weekly goals and set expectations
  • Operations reporting and data entry



Qualifications

  • Positive attitude and upbeat personality
  • Hard working
  • Problem solving skills
  • Ability to commit to working nights and weekends
  • Strong customer service skills
  • Excellent written and verbal communication abilities
  • Strong attention to detail and highly organized
  • Ability to multi task while providing effective resolution to customer issues
  • Experience working in a windows based environment
  • Bachelor’s degree preferred (But not required)
  • Previous work experience in an operational role

 

England Logistics is an Equal Opportunity Employer



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